Warranty

EXCLUSIONS:

• Natural characteristics such as color variations, surface marks, natural aging, etc.
• Repairs or replacements undertaken prior to the customer’s receipt of a claim acknowledgement and verification from IDC.
• Repairs not completed by IDC Countertops.
• Does not cover associated expenses such as plumbing, electrical, cabinetry, flooring, walls or any other costs that may be incurred in the repair or replacement of an item covered by this warranty.
• Products that show evidence of chemical abuse (i.e. leaving acidic or aggressive chemicals or any liquid in contact with the material for any period of time.
• Products that show evidence of physical abuse (i.e. surface chipping or scratching caused by negligence, etc.)
• Damage caused by items out of our control such as fire, natural disasters and occurrences, or any other extraordinary circumstances not related to the workmanship provided by IDC.
• Any damage resulting after proper installation of an acceptable product will be assumed to have occurred through no fault of IDC and any resulting charges will be the responsibility of the builder, contractor or homeowner.

REPAIR OF REPLACEMENT OF YOUR IDC Countertops PRODUCT:

In order for IDC Countertops (IDC) to respond under this warranty, representatives of IDC must be given sufficient time and opportunity to inspect, evaluate and respond to the claim. All decisions regarding the existence of manufacturing defects shall be made by IDC Countertops and shall be final and binding upon parties.

EFFECTIVE DATE:

IDC Countertops warrants installation workmanship for a period of one (1) year from original installation date. If purchased, the five (5) year extended warranty will be honored for (5) years from original install date.

IN THE EVENT OF A CLAIM:

Submit any warranty requests by calling Customer Service at: 952-767-1818 or at idccountertops.com